Measure FC App Satisfaction

Solution Overview:

FC Mobile App Satisfaction allows you to capture member feedback on their use of the Fuel Cycle mobile app. By using this Solution, you can quickly collect overall feedback on key performance indicators for the overall mobile app experience, as well as continually promote awareness and downloads of the Fuel Cycle mobile app amongst your community.

Who is it for?

Managers who want to understand how satisfactory the mobile experience is for their community members

Requirements

1. Provide the name of your community

2. Determine who you want to launch this study to

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Click to view an example questionnaire!

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Insights Captured:

• Overall mobile satisfaction
• Activities participation type
• NPS
• What they like most about the mobile app
• Ease
• Importance
• Navigation
• Open end feedback

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What you get:

Instant data analysis

Easy and intuitive results

Customizable charts and graphs

Export to common formats for sharing

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To ensure your survey data is trustworthy and reliable, this survey includes built-in bot detection, fraud prevention, and automated open-end quality checks - powered by Research Defender. For more information about these features, please contact your Fuel Cycle account lead.

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