Benchmark System Usability

Solution Overview:

This standard 10-question assessment allows you to measure UX performance, including ease of use, integrations, and intent to use again. Benchmark data helps grade your performance against historical averages and allows you to track improvement of each UX over time. Optionally, test competitive UX systems to discover how you measure up.

Who is it for?

Product managers & UX designers working on user interfaces across mobile applications, websites, software etc.

Requirements

1. Provide the name of your system/UX
2. Provide instructions of a key task or tasks for users to complete
3. Add a custom open-end question to the end of your survey
4. Determine who you want to launch this survey to
   

Insights Captured

• Usage frequency
• Complexity
• Ease of use
• Integration
• Inconsistency
• User confidence
• Challenges faced

What you get:

• Overall system usability score, graded and benchmarked against the industry
  

• Individual Usability Scores
  

• Open-ended responses by question

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To ensure your survey data is trustworthy and reliable, this survey includes built-in bot detection, fraud prevention, and automated open-end quality checks - powered by Research Defender. For more information about these features, please contact your Fuel Cycle account lead.

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